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Congratulations Heather Kincaid on Becoming a Certified Lean Six Sigma Black Belt

3/23/2016 For Immediate Release – Phoenix, Arizona * United States

TPMG would like to congratulate Heather Kincaid for successfully completing the Lean Six Sigma Excellence in Healthcare Delivery Black Belt Certification program and earning her lean six sigma black belt!  She successfully completed a rigorous 16 unit – 65 lesson online blended lean six sigma black belt workshop by passing the certification examination with distinction.  Her lean six sigma certification project’s objective was to optimized the ambulatory work flow in the orthopedic clinic(s) she supports.  Heather expertly used the DMAIC improvement model along with lean management and the six sigma analytic tool set to bring about favorable sustained changes.   Her improvement plans addressed the root causes and produced results that showed a marked improvement in the clinic as well as realized savings from the staffing model.  Her project produced savings of $157, 184 (annualized) that will continue to pay dividends every year going forward. Congratulations Heather!

Heather Kincaid is a Process Engineer for the Wexner Medical Center Management Engineering and Process Improvement team and has been a respected member of the team since 2012.  She holds a Masters of Science in Industrial Engineering from The Ohio State University and a Bachelors of Arts Degree in Mathematics from Denison University.

The Performance Management Group’s Lean Six Sigma Excellence in Healthcare Delivery Black Belt Certification Program is specifically designed for professionals who work for healthcare clinics, hospitals and systems. TPMG has been certifying green belts and black belts for more than 15 years. The company provides lean six sigma certification on-site, online, and on-campus (at the University of Phoenix) nationwide. For more information regarding lean six sigma training, certification and consulting – contact TPMG llc at 623.643.9837 or logon to www.helpingmakeithappen.com.

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